Shipping Policy

Effective Date: January 4, 2025

At Fresh Pariz, we strive to provide our customers with a smooth and reliable shopping experience. Our Shipping Policy outlines the shipping methods, costs, delivery times, and other important information to ensure your order reaches you as efficiently as possible.

1. Processing Time

  • Order Processing: Once your order is placed, it will typically be processed within 1-2 business days. Orders are processed Monday through Friday, excluding weekends and holidays.
  • Order Confirmation: After placing your order, you will receive an email confirmation. Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

2. Shipping Methods and Costs

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days (depending on the destination).
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Next-day delivery, available for certain locations.

Shipping costs are calculated during checkout based on the weight of your order, the shipping method selected, and the destination. You will see the total shipping cost before finalizing your purchase.

3. Free Shipping

  • Free Shipping Promotion: We offer free standard shipping on orders over $50 within the United States. This promotion is subject to change and may have specific terms or conditions based on current offers. Free shipping is not applicable to expedited or overnight shipping options.

4. International Shipping

We currently offer international shipping to select countries. International shipping costs and delivery times vary by destination. Additional customs duties, taxes, and fees may apply depending on the country of delivery and are the responsibility of the customer. Please check with your local customs office for details regarding potential import taxes or duties.

5. Shipping Restrictions

  • P.O. Boxes: We can only ship to P.O. Box addresses using standard shipping methods.
  • Shipping Address: It is your responsibility to provide a complete and accurate shipping address. We are not responsible for any delays or misdeliveries due to incorrect address information provided at checkout.

6. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track the status of your order through the courier’s website. If you do not receive a tracking number within 2 business days of placing your order, please contact us at info@freshpariz.com.

7. Delivery Times

  • Standard Shipping: Estimated delivery within 5-7 business days (depending on location).
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Next-day delivery for eligible locations (business days only).

Please note that delivery times are estimates and can be impacted by external factors such as weather conditions, holidays, or issues with the courier. We do not guarantee exact delivery dates, but we will work with you to resolve any shipping issues.

8. Lost or Damaged Items

  • Lost Packages: If your package is lost in transit, please contact us at info@freshpariz.com. We will work with the carrier to locate your package and assist with filing a claim if necessary.
  • Damaged Packages: If your package is damaged upon arrival, please contact us immediately, and provide pictures of the damaged product and packaging. We will assist you in resolving the issue, which may include sending a replacement or issuing a refund based on the situation.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Refund and Returns Policy.

10. Contact Information

If you have any questions regarding shipping, delivery times, or need assistance with tracking an order, please contact our customer support team:

We are committed to delivering your orders quickly and efficiently, and we will do our best to resolve any issues that may arise during the shipping process.

This Shipping Policy is designed to be clear and concise, providing all necessary details for your customers while maintaining SEO-friendliness. It includes information about shipping methods, costs, tracking, and what to do in the event of lost or damaged items.